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Behavior Change & Client Communication Flashcards

7 cards from real CNC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Behavior Change & Client Communication flashcards as text
  1. A client who is exercising and eating well only when their coach is watching is exhibiting which type of motivation?

    Answer: External regulation

    External regulation occurs when a behavior is performed solely to satisfy external demands or obtain rewards/avoid punishments.

  2. The Health Belief Model suggests that individuals are more likely to take health action when they perceive:

    Answer: High susceptibility to a health threat and benefits outweigh barriers

    The Health Belief Model predicts action when individuals perceive personal susceptibility, severity, benefits of action, and manageable barriers.

  3. A coach who summarizes a client's session at the end by recapping key themes and next steps is using which communication skill?

    Answer: Summarizing

    Summarizing consolidates key points from a session, reinforces understanding, and transitions toward planning next steps.

  4. Which approach emphasizes the importance of understanding the 'why' behind a client's goals to sustain long-term behavior change?

    Answer: Values clarification

    Values clarification helps clients connect their goals to deeper personal values, which drives more durable intrinsic motivation.

  5. A client says, 'I've tried every diet and always fail.' Which response BEST demonstrates empathy?

    Answer: 'It sounds like you're feeling frustrated and discouraged — that makes sense after so many attempts.'

    An empathic response reflects the client's emotional experience without judgment, which builds rapport and trust.

  6. Cognitive restructuring in the context of nutrition coaching involves helping clients:

    Answer: Identify and reframe negative or distorted thoughts about food and body image

    Cognitive restructuring is a technique where clients learn to identify automatic negative thoughts and replace them with more balanced, helpful thinking patterns.

  7. Decisional balancing in Motivational Interviewing asks clients to explore:

    Answer: The pros and cons of changing versus not changing a behavior

    Decisional balancing helps clients weigh the advantages and disadvantages of change, eliciting their own reasons for and against it.