CMRT Maintenance Planning and Scheduling 2 — Questions and Answers
Question 1: Work order priority systems typically assign priority codes based on which two factors?
- Equipment age and purchase cost
- Urgency of the need and consequences of deferring the work (Correct answer)
- The skill level required and the number of technicians available
- The supervisor's preference and the equipment manufacturer's recommendation
Correct answer: Urgency of the need and consequences of deferring the work
Priority codes are based on urgency (how soon the work must start) and criticality (the safety, production, or cost consequences of not doing the work promptly).
Question 2: What is the purpose of 'maintenance kitting' in a planned work order?
- Packaging all required parts and materials at the storeroom before the job starts so technicians do not waste time searching for materials (Correct answer)
- Bundling multiple small work orders into one large job
- Grouping maintenance technicians into specialized repair teams
- Assembling a portable first aid kit for field maintenance work
Correct answer: Packaging all required parts and materials at the storeroom before the job starts so technicians do not waste time searching for materials
Kitting pre-stages all parts, consumables, and materials for a specific job so that when the technician arrives, everything needed is ready, eliminating travel and search time.
Question 3: Schedule compliance (also called schedule adherence) is a KPI that measures which of the following?
- The percentage of work orders completed on the day they were scheduled (Correct answer)
- The total number of work orders closed in a given month
- The ratio of preventive to corrective maintenance work orders
- The average cost of scheduled maintenance jobs versus actual cost
Correct answer: The percentage of work orders completed on the day they were scheduled
Schedule compliance measures the percentage of scheduled work orders that were completed on the planned date, indicating how well the maintenance organization follows its plans.
Question 4: In a CMMS, an equipment history record primarily serves which purpose?
- Tracking asset failures, repairs, costs, and maintenance actions over the equipment's life to support reliability analysis (Correct answer)
- Storing the equipment operator's personal information and certifications
- Tracking the purchase orders issued to the original equipment manufacturer
- Recording daily production output figures from the equipment
Correct answer: Tracking asset failures, repairs, costs, and maintenance actions over the equipment's life to support reliability analysis
Equipment history records capture all maintenance events, failures, parts used, and costs over time, providing the data needed for failure trend analysis and reliability improvements.
Question 5: What is 'resource leveling' in maintenance scheduling?
- Training all technicians to the same skill level
- Adjusting the maintenance schedule to balance craft workload and prevent peaks or shortfalls in labor demand (Correct answer)
- Ensuring all maintenance tools are calibrated to the same standard
- Setting equal priority levels for all work orders in the backlog
Correct answer: Adjusting the maintenance schedule to balance craft workload and prevent peaks or shortfalls in labor demand
Resource leveling adjusts the timing of scheduled work orders to smooth out the workload across available craft hours, avoiding overload in one week and idle time in another.
Question 6: A maintenance technician is told a job is 'ready-to-schedule.' What does this status typically mean?
- The work order has been approved, fully planned with a job package, and all required materials and permits are available (Correct answer)
- The technician has been assigned and is currently performing the work
- The work order has been completed and is awaiting final supervisor sign-off
- The equipment has been identified as needing maintenance but no planning has started
Correct answer: The work order has been approved, fully planned with a job package, and all required materials and permits are available
A 'ready-to-schedule' job has a complete job plan, required materials are on hand or on order with confirmed availability, and all prerequisites (permits, clearances) are arranged.
Question 7: Which maintenance KPI measures the proportion of time maintenance technicians spend on direct work tasks versus total available hours?
- Mean Time Between Failures (MTBF)
- Craft utilization (or labor utilization) (Correct answer)
- Overall Equipment Effectiveness (OEE)
- Maintenance cost per unit of production
Correct answer: Craft utilization (or labor utilization)
Craft utilization measures the percentage of technicians' paid hours that are spent on direct maintenance work, and low utilization often indicates poor planning and scheduling.
CMRT Maintenance Planning and Scheduling 2
Work order priority systems typically assign priority codes based on which two factors?