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CMRT - Certified Maintenance and Reliability Technician CMRT Troubleshooting and Analysis Questions and Answers

A technician is investigating a recurring failure on a hydraulic power unit.
After fixing the immediate symptom (a blown fuse), they use the '5 Whys' technique to find the root cause.

The analysis proceeds as follows: 1.

Why did the fuse blow? - The motor overloaded. 2.

Why did the motor overload? - The pump was working too hard. 3.

Why was the pump working too hard? - The fluid was too thick (viscosity too high).

What is the MOST logical fourth 'Why' question to ask in this analysis?

Select your answer