CMRT - Certified Maintenance and Reliability Technician CMRT Troubleshooting and Analysis Questions and Answers
A technician is investigating a recurring failure on a hydraulic power unit. After fixing the immediate symptom (a blown fuse), they use the '5 Whys' technique to find the root cause. The analysis proceeds as follows: 1. Why did the fuse blow? - The motor overloaded. 2. Why did the motor overload? - The pump was working too hard. 3. Why was the pump working too hard? - The fluid was too thick (viscosity too high). What is the MOST logical fourth 'Why' question to ask in this analysis?