CMP Change Management 4

Question 1

Kotter's 8-Step Change Model begins with which foundational step?

Accepted Answer

Establishing a sense of urgency

Answer

Kotter's model starts with establishing urgency so stakeholders understand why change is necessary and act quickly.

Question 2

During a capture, budget constraints force a 20% reduction in solution scope. The capture manager should FIRST communicate this change to:

Accepted Answer

Internal leadership and the solution team to realign the win strategy

Answer

Internal leadership and the solution team must align first before any external communication or process adjustment.

Question 3

Which metric BEST indicates whether a change management initiative within a capture team is succeeding?

Accepted Answer

Team adoption rate and sustained behavioral change

Answer

Adoption rate and sustained behavioral change directly measure whether the change has taken hold, not just whether activities occurred.

Question 4

A capture manager is implementing a new gate review process. Some team members argue the old process was faster. To overcome this resistance, the BEST approach is to:

Accepted Answer

Demonstrate the tangible benefits of the new process using past outcome data

Answer

Demonstrating tangible benefits with evidence addresses the rational basis for resistance and builds voluntary buy-in.

Question 5

Which change management concept refers to the point at which enough stakeholders adopt a change that it becomes self-sustaining?

Accepted Answer

Critical mass

Answer

Critical mass is the point at which sufficient adoption exists to make the change self-reinforcing without continued top-down pressure.

(CMP) Capture Management Professional Certification Practice Test

(CMP) Capture Management Professional Certification Practice Test

CMP Change Management 4