CMP Business Management 2

Question 1

A nail salon owner wants to reduce no-show appointments. Which strategy is most effective?

Accepted Answer

Implement an automated reminder system with confirmation requests

Answer

Automated reminders with confirmation requests significantly reduce no-shows by prompting clients to confirm or cancel in advance.

Question 2

Which financial document shows a salon's revenues and expenses over a specific period?

Accepted Answer

Income statement

Answer

An income statement (profit and loss statement) summarizes revenues and expenses over a defined accounting period.

Question 3

When pricing pedicure services, which cost is considered a variable cost?

Accepted Answer

Cost of nail polish and supplies per service

Answer

Variable costs fluctuate with service volume, such as product supplies consumed per pedicure performed.

Question 4

A CMP is considering hiring an independent contractor vs. an employee. What is a key legal distinction?

Accepted Answer

Independent contractors control how and when they perform their work

Answer

The IRS defines independent contractors as workers who control how they complete their work, unlike employees who are directed by the employer.

Question 5

Which marketing metric best measures the effectiveness of a salon's social media campaign?

Accepted Answer

Conversion rate of followers to booked appointments

Answer

Conversion rate measures how many social media followers or viewers ultimately book services, directly linking marketing to revenue.

(CMP) Certified Master Pedicurist Practice Test