CMM Human Resources & Labor Relations 4

Question 1

Which civil service principle ensures that public employment decisions are based on merit rather than political affiliation or personal connections?

Accepted Answer

The merit system

Answer

The merit system requires that public employment, promotion, and retention decisions be based on competence, qualifications, and performance.

Question 2

An employee alleges that their resignation was the result of intolerable working conditions deliberately created by management. This is the legal theory of:

Accepted Answer

Constructive discharge

Answer

Constructive discharge occurs when working conditions become so intolerable that a reasonable person would feel compelled to resign.

Question 3

In a municipal collective bargaining agreement, a 'zipper clause' is designed to:

Accepted Answer

Prevent either party from demanding bargaining on non-contract topics during the contract term

Answer

A zipper clause closes the contract and bars either party from demanding mid-term bargaining on subjects not addressed in the agreement.

Question 4

Under Title VII of the Civil Rights Act, which defense allows an employer to use a protected characteristic as a job requirement when it is essential to normal business operations?

Accepted Answer

Bona fide occupational qualification (BFOQ)

Answer

BFOQ permits an employer to use a protected characteristic (except race/color) as a job requirement when it is reasonably necessary to the normal operation of the business.

Question 5

Which performance appraisal error occurs when a rater allows one very positive or negative trait to overshadow all other aspects of an employee's performance?

Accepted Answer

Halo/horn effect

Answer

The halo effect (positive) or horn effect (negative) causes one prominent trait to color the rater's assessment of all other performance dimensions.

(CMM) Certified Municipal Manager Practice Test

(CMM) Certified Municipal Manager Practice Test

CMM Human Resources & Labor Relations 4