CMM CMM Strategic Planning & Organizational Development

Question 1

Which strategic planning tool analyzes an organization's internal strengths and weaknesses alongside external opportunities and threats?

Accepted Answer

SWOT analysis

Answer

Gantt chart

Answer

PERT diagram

Answer

Fishbone diagram

Question 2

In healthcare strategic planning, a 'mission statement' primarily serves to:

Accepted Answer

Articulate the organization's core purpose and reason for existence

Answer

Define the organization's daily operational procedures

Answer

Outline quarterly financial targets

Answer

Specify staffing ratios for clinical departments

Question 3

A medical manager conducting an environmental scan would MOST likely use which technique to assess external market trends?

Accepted Answer

PESTLE analysis

Answer

360-degree feedback

Answer

Balanced scorecard

Answer

Six Sigma DMAIC

Question 4

Which organizational structure places clinical department heads reporting directly to a single chief executive without intermediate management layers?

Accepted Answer

Flat (horizontal) structure

Answer

Matrix structure

Answer

Divisional structure

Answer

Network structure

Question 5

When implementing a new strategic initiative, a medical manager should FIRST:

Accepted Answer

Communicate the vision and engage stakeholders

Answer

Allocate budget and hire staff

Answer

Purchase necessary technology

Answer

Report outcomes to the governing board

Question 6

A 'balanced scorecard' in healthcare organizations typically measures performance across how many perspectives?

Accepted Answer

Four

Answer

Two

Answer

Three

Answer

Six