CMM CMM Citizen Engagement & Communications

Question 1

Which public participation technique involves a randomly selected, demographically representative group of citizens who deliberate on a policy issue over multiple sessions?

Accepted Answer

Citizens' assembly (deliberative panel)

Answer

A citizens' assembly uses stratified random selection to form a representative body that deliberates deeply on complex policy questions.

Question 2

IAP2's Public Participation Spectrum lists five levels of engagement. Which level represents the highest degree of public power in decision-making?

Accepted Answer

Empower

Answer

The 'Empower' level on the IAP2 spectrum places final decision-making authority with the public, the highest degree of citizen power.

Question 3

A municipal manager wants to use a low-cost, high-reach channel to share real-time emergency updates with residents. Which approach is most appropriate?

Accepted Answer

Official government social media accounts

Answer

Social media platforms allow governments to push real-time updates to large audiences quickly and at minimal cost.

Question 4

What does the 'plain language' standard in government communications require?

Accepted Answer

Documents should be written clearly so the intended audience can understand them the first time

Answer

Plain language means writing clearly and concisely so readers can find, understand, and use information without confusion.

Question 5

Which legal requirement mandates that most governmental meetings be open to the public in the United States?

Accepted Answer

Open Meetings Law (Sunshine Law)

Answer

State open meetings (sunshine) laws require governmental bodies to conduct deliberations and decisions in public with proper notice.

(CMM) Certified Municipal Manager Practice Test

(CMM) Certified Municipal Manager Practice Test

CMM CMM Citizen Engagement & Communications