Human Resources Management Flashcards

A CMM is reviewing employee benefits. Under COBRA, how long can a terminated employee typically continue group health coverage?

Answer: 18 months

COBRA generally allows eligible employees to continue group health coverage for up to 18 months after a qualifying event such as termination.

Which performance appraisal error occurs when a manager rates all employees similarly, clustering ratings near the middle of the scale?

Answer: Central tendency error

Central tendency error occurs when a rater avoids extreme ratings and places everyone near the midpoint, failing to differentiate performance levels.

Under the Family and Medical Leave Act (FMLA), an eligible employee may take up to how many weeks of unpaid leave per year for a serious health condition?

Answer: 12 weeks

The FMLA entitles eligible employees to up to 12 weeks of unpaid, job-protected leave per year for qualifying reasons including serious health conditions.

A medical practice manager is conducting a job analysis for a medical assistant position. The PRIMARY purpose of this analysis is to:

Answer: Document the duties, responsibilities, and qualifications required for the role

Job analysis systematically collects information about a job's tasks, responsibilities, and required KSAs to form the foundation of HR decisions.

Which HR metric is used to calculate the cost associated with filling a vacant position, including advertising, interviewing, and onboarding?

Answer: Cost per hire

Cost per hire measures the total expenses incurred to recruit and onboard a new employee, helping organizations assess recruiting efficiency.

An employee in a medical practice alleges retaliation after filing a wage complaint with the Department of Labor. Under the FLSA, retaliation is:

Answer: Prohibited regardless of the outcome of the complaint

The FLSA strictly prohibits retaliation against any employee who has filed a complaint or participated in a related proceeding, regardless of the complaint's outcome.

During onboarding, an I-9 form must be completed to verify an employee's:

Answer: Identity and authorization to work in the United States

Form I-9 is required by federal law (Immigration Reform and Control Act) to verify that every new hire is legally authorized to work in the United States.