Property Maintenance and Operations Flashcards

A manager receives a complaint that hallway lighting in a condominium building has been flickering for two weeks. What is the MOST appropriate response?

Answer: Issue an immediate work order and inspect within 24–48 hours as a safety concern

Flickering lighting is a safety hazard that requires prompt attention to prevent accidents and potential liability for the association.

Under the Americans with Disabilities Act (ADA), a community association operating a place of public accommodation must:

Answer: Ensure common areas are accessible and make reasonable modifications to remove barriers

Places of public accommodation must provide accessible common areas and make reasonable modifications to remove barriers under ADA Title III.

A community association discovers that fire sprinkler inspection tags are expired. What is the immediate priority?

Answer: Schedule a licensed inspection immediately to ensure life-safety compliance

Expired fire sprinkler inspection tags indicate a life-safety system may be out of compliance, requiring immediate re-inspection by a licensed professional.

What is the PRIMARY benefit of establishing a vendor preferred-vendor list for a community association?

Answer: It ensures pre-screened vendors with verified licenses and insurance are used

A preferred-vendor list streamlines procurement by pre-verifying that vendors hold proper licenses, insurance, and references.

A resident installs a satellite dish on the roof of a condominium unit without permission. Under the FCC's OTARD rule, the association:

Answer: May not prohibit the dish if installed within the resident's exclusive use area, but may regulate placement for safety or aesthetics

OTARD protects a resident's right to install a dish in their exclusive use area but allows reasonable association restrictions for safety, aesthetics, or placement outside that area.

Which practice BEST protects an association when a vendor causes property damage during routine maintenance?

Answer: Requiring vendors to carry general liability insurance and naming the association as an additional insured

Requiring vendors to carry general liability insurance and listing the association as an additional insured ensures coverage for damage they cause at no extra cost to the association.

An association's boiler in a high-rise is due for its annual state inspection. Who is authorized to conduct this inspection?

Answer: A licensed boiler inspector certified by the state or an authorized insurance company inspector

State law requires boiler inspections to be performed by a licensed or authorized inspector; unlicensed inspections create legal and safety liability.