Ethics and Professional Conduct Flashcards

A community manager discovers that a board member is steering maintenance contracts to a family member's company without disclosure. What is the manager's BEST course of action?

Answer: Document the conflict and advise the board member to recuse and disclose per governing documents

The manager must document the conflict and advise the board member to disclose the relationship and recuse from the vote, consistent with conflict-of-interest obligations under CAMICB ethics standards.

Under the CAMICB Code of Ethics, how should a CMCA designee handle a situation where following a board's instruction would violate state law?

Answer: Refuse to carry out the instruction and advise the board of the legal issue

A CMCA must refuse directives that violate applicable law and inform the board of the legal conflict, as professional ethics require compliance with law above client directives.

A manager receives a gift valued at $200 from a vendor seeking a service contract. What is the most ethically appropriate response?

Answer: Disclose the gift to the board and return or donate it per policy

Accepting gifts from vendors creates a conflict of interest; the ethical response is to disclose the gift to the board and follow the community's gift policy, which typically requires returning it.

Which principle best describes the CMCA ethical obligation regarding confidentiality of association records?

Answer: Confidential information should be protected and disclosed only as permitted by law or governing documents

A CMCA must protect confidential association information and disclose it only as authorized by governing documents, applicable law, or proper authority.

A board instructs the manager to selectively enforce a rule against only one homeowner who has complained about the board. What ethical issue does this raise?

Answer: Selective enforcement, which violates the duty to treat all owners fairly and consistently

Selective enforcement based on retaliation violates the CMCA's ethical duty of fairness and can expose the association to legal liability for discriminatory or retaliatory treatment.

How should a CMCA manager respond if asked by the board to misrepresent the association's financial condition in a newsletter to avoid owner concern?

Answer: Decline and explain that accurately representing financial information is an ethical obligation

The CMCA Code of Ethics prohibits misrepresentation; the manager must decline and explain the obligation to communicate financial information honestly.

A CMCA designee is offered a side consulting arrangement by a homeowner in the community they manage. What is the primary ethical concern?

Answer: Dual loyalty conflict of interest that compromises the manager's duty to the association

Accepting personal compensation from an individual homeowner creates a conflict of interest that undermines the manager's undivided loyalty to the association as a whole.