CMCA - Certified Manager of Community Associations Property Maintenance and Operations Questions and Answers Flashcards

An association's responsibility for maintaining a private road within the community is typically determined by:

Answer: The CC&Rs, which define common areas and the association's maintenance obligations

CC&Rs define what constitutes common area or association-maintained property, including whether internal roads are the association's responsibility or dedicated to a public entity.

A manager receives complaints about a malfunctioning security gate that frequently traps vehicles. The appropriate response is to:

Answer: Arrange immediate emergency repair and notify the board, documenting the safety hazard

A security gate that traps vehicles is an immediate safety hazard requiring emergency repair, prompt board notification, and documentation, not deferred to the normal meeting cycle.

Common elements in a condominium are typically maintained by:

Answer: The condominium association, funded through assessments

Common elements such as lobbies, hallways, roofs, building exteriors, and recreational facilities are maintained by the condominium association as a whole, with costs shared through owner assessments.

When conducting a competitive bid process for a landscaping contract, the association should send a request for proposal that includes:

Answer: Detailed specifications for all services required, performance standards, and evaluation criteria

A well-crafted RFP specifies exactly what services are required, to what standard, and how bids will be evaluated, enabling meaningful comparison and protecting the association from scope disputes.

Which document should a manager produce before authorizing a vendor to begin work on association property?

Answer: A work authorization or signed contract with approved scope and price

Before any work begins, a signed contract or written work authorization defining scope, price, and terms protects both the association and the vendor and prevents scope creep and payment disputes.

An association's obligation to provide reasonable accommodations under the Fair Housing Act may include:

Answer: Allowing a resident with a disability to install a grab bar in their unit at their own expense

Reasonable modifications include allowing residents with disabilities to make necessary physical changes to their unit such as grab bars or ramps at their own expense, even if the modification would otherwise require board approval.