CMCA - Certified Manager of Community Associations Property Maintenance and Operations Questions and Answers Flashcards

Which practice best supports effective property inspections by the manager?

Answer: Regular walkthroughs using a documented checklist with photos

Documented, regular inspections with photos create a record and help identify issues early.

Which condition most commonly shortens the life of a flat or low-slope roof?

Answer: Ponding water due to poor drainage

Standing water accelerates membrane deterioration and leaks on low-slope roofs.

Which common-area upgrade typically offers a quick payback by reducing energy costs?

Answer: LED lighting retrofits

LED fixtures use far less electricity and last longer, lowering energy and maintenance costs.

When mold is discovered after a leak, what should be done first?

Answer: Identify and stop the moisture source

Mold cannot be controlled until the underlying moisture problem is corrected.

After common-area property damage occurs, the manager should:

Answer: Promptly notify the insurer and document the damage

Prompt notice and thorough documentation preserve coverage and support the claim.

Which document is the primary source for determining whether the association or an owner maintains a given component?

Answer: The declaration (CC&Rs) and governing documents

The declaration allocates maintenance responsibility between the association and owners.

Which provision is most important in a snow removal contract to protect the association?

Answer: Indemnification and proper insurance coverage

Indemnification and adequate insurance shift risk of slip-and-fall claims toward the contractor.