A carrier delivers a shipment under a binding estimate but the customer refuses to pay because they believe items were damaged. What must happen before the carrier can release the goods?
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A
The carrier may hold the shipment until the full binding estimate amount is paid
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B
The customer may pay 110% of the binding estimate and retrieve goods pending dispute
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C
The carrier must release the goods immediately upon any damage claim
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D
The carrier files an FMCSA complaint before releasing the shipment