CMC Estimating Procedures & Pricing Strategies 2

Question 1

A customer requests a binding estimate but later adds several large pieces of furniture on moving day. What is the mover's correct course of action?

Accepted Answer

Refuse to move the additional items without a revised binding estimate or order for service

Answer

A binding estimate covers only the items listed; additional items require a new binding estimate or separate order for service before they can be included.

Question 2

Which factor most directly distinguishes a 'non-binding estimate' from a 'binding estimate' under FMCSA regulations?

Accepted Answer

A non-binding estimate is not a guaranteed price and the final charge may vary

Answer

Under FMCSA rules, a non-binding estimate is an approximation; the final charge is based on actual weight and services, whereas a binding estimate guarantees the price.

Question 3

When conducting an in-home survey, a consultant notices the customer has a disassembled pool table stored in a garage. What is the best estimating practice?

Accepted Answer

Include all pieces of the pool table in the inventory with specialty item notation

Answer

All pieces of a specialty item like a pool table must be inventoried and noted as a specialty item requiring professional disassembly/reassembly services.

Question 4

A customer's shipment weighs 6,400 lbs. The mover's tariff rate is $0.85 per pound for the first 5,000 lbs and $0.70 per pound thereafter. What is the transportation charge?

Accepted Answer

$5,230

Answer

(5,000 × $0.85) + (1,400 × $0.70) = $4,250 + $980 = $5,230.

Question 5

What is the primary purpose of a 'cubic feet pricing' model compared to a 'weight-based pricing' model for local moves?

Accepted Answer

Cubic feet pricing avoids the need for certified scale weigh tickets on local moves

Answer

Local moves are often priced by volume (cubic feet) or time rather than weight, since weigh station costs and logistics are impractical for short-distance moves.

(CMC) Certified Moving Consultant Practice Test

(CMC) Certified Moving Consultant Practice Test

CMC Estimating Procedures & Pricing Strategies 2