CMAT Management and Organizational Behavior 2 — Questions and Answers
Question 1: What is 'Herzberg's Two-Factor Theory'?
- A theory about two types of consumers
- A motivation theory distinguishing between hygiene factors and motivators (Correct answer)
- A theory about supply and demand in labor markets
- A leadership style framework
Correct answer: A motivation theory distinguishing between hygiene factors and motivators
Herzberg identified hygiene factors (preventing dissatisfaction) and motivators (driving satisfaction and performance).
Question 2: What is the primary characteristic of a 'transformational leader'?
- Focuses on maintaining current organizational stability
- Inspires and motivates followers to achieve beyond expectations through vision (Correct answer)
- Manages by reward and punishment only
- Delegates all decision-making to subordinates
Correct answer: Inspires and motivates followers to achieve beyond expectations through vision
Transformational leaders inspire change and motivate followers by creating a compelling vision and fostering innovation.
Question 3: What does 'SMART' stand for in goal setting?
- Specific, Measurable, Achievable, Relevant, Time-bound (Correct answer)
- Strategic, Meaningful, Actionable, Realistic, Trackable
- Simple, Manageable, Assigned, Reviewed, Tested
- Structured, Monitored, Approved, Ranked, Timed
Correct answer: Specific, Measurable, Achievable, Relevant, Time-bound
SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound — a framework for effective goal setting.
Question 4: What is 'corporate governance'?
- The government regulations applied to corporations
- The system of rules and practices by which a company is directed and controlled (Correct answer)
- The financial management of a corporation
- The strategy for corporate expansion
Correct answer: The system of rules and practices by which a company is directed and controlled
Corporate governance encompasses the framework of rules, relationships, and practices governing how a company is run and overseen.
Question 5: In Tuckman's model of group development, what are the correct stages in order?
- Forming, Storming, Norming, Performing (Correct answer)
- Planning, Organizing, Leading, Controlling
- Initiating, Planning, Executing, Closing
- Forming, Norming, Storming, Performing
Correct answer: Forming, Storming, Norming, Performing
Tuckman's model identifies Forming, Storming, Norming, Performing (and later Adjourning) as stages of team development.
Question 6: What is 'delegation' in management?
- Removing responsibilities from underperforming employees
- Assigning authority and responsibility to subordinates to complete tasks (Correct answer)
- Transferring employees to different departments
- Outsourcing tasks to external contractors
Correct answer: Assigning authority and responsibility to subordinates to complete tasks
Delegation is the assignment of authority and tasks to others while the manager retains accountability for outcomes.
CMAT Management and Organizational Behavior 2
What is 'Herzberg's Two-Factor Theory'?