Management and Organizational Behavior Flashcards

What is 'Herzberg's Two-Factor Theory'?

Answer: A motivation theory distinguishing between hygiene factors and motivators

Herzberg identified hygiene factors (preventing dissatisfaction) and motivators (driving satisfaction and performance).

What is the primary characteristic of a 'transformational leader'?

Answer: Inspires and motivates followers to achieve beyond expectations through vision

Transformational leaders inspire change and motivate followers by creating a compelling vision and fostering innovation.

What does 'SMART' stand for in goal setting?

Answer: Specific, Measurable, Achievable, Relevant, Time-bound

SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound — a framework for effective goal setting.

What is 'corporate governance'?

Answer: The system of rules and practices by which a company is directed and controlled

Corporate governance encompasses the framework of rules, relationships, and practices governing how a company is run and overseen.

In Tuckman's model of group development, what are the correct stages in order?

Answer: Forming, Storming, Norming, Performing

Tuckman's model identifies Forming, Storming, Norming, Performing (and later Adjourning) as stages of team development.

What is 'delegation' in management?

Answer: Assigning authority and responsibility to subordinates to complete tasks

Delegation is the assignment of authority and tasks to others while the manager retains accountability for outcomes.