CMAS CMAS Human Resources & Staff Management

Question 1

Which federal law prohibits employment discrimination based on race, color, religion, sex, or national origin?

Accepted Answer

Title VII of the Civil Rights Act of 1964

Answer

Title VII of the Civil Rights Act of 1964 prohibits employers with 15 or more employees from discriminating based on protected characteristics.

Question 2

A medical office manager is conducting performance appraisals. Which approach provides the most comprehensive feedback?

Accepted Answer

360-degree feedback from supervisors, peers, and subordinates

Answer

360-degree feedback gathers input from multiple sources, providing a well-rounded view of an employee's performance and interpersonal effectiveness.

Question 3

Under the Family and Medical Leave Act (FMLA), eligible employees may take up to how many weeks of unpaid leave per year for qualifying reasons?

Accepted Answer

12 weeks

Answer

FMLA entitles eligible employees at covered employers to up to 12 weeks of unpaid, job-protected leave per year for qualifying family or medical reasons.

Question 4

What is the purpose of an employee orientation program in a medical office?

Accepted Answer

To introduce new hires to office policies, procedures, culture, and their job responsibilities

Answer

Orientation helps new employees understand expectations, workflows, and the organization's culture, improving engagement and reducing early turnover.

Question 5

Which document outlines the specific duties, qualifications, and reporting relationships for a position in a medical office?

Accepted Answer

Job description

Answer

A job description details the responsibilities, required qualifications, and supervisory structure for a specific role, guiding hiring and performance evaluations.

(CMAS) Certified Medical Administrative Specialist Practice Test

(CMAS) Certified Medical Administrative Specialist Practice Test

CMAS CMAS Human Resources & Staff Management