Community Outreach and Engagement Flashcards
6 cards from real CLA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Community Outreach and Engagement flashcards as text
Which of the following best describes a 'community needs assessment'?
Answer: A systematic process for identifying the gaps between existing services and community needs
A community needs assessment systematically identifies unmet needs and service gaps to guide the planning and delivery of community programs.
A CLA conducting outreach identifies that many community members are unaware of free interpretation services available to them. The most appropriate next step is:
Answer: Report the gap to the supervisor and help develop targeted awareness campaigns
Identifying service awareness gaps and reporting them so awareness campaigns can be developed is a core component of effective community outreach work.
Which outreach setting is most likely to reach a community with low health care engagement?
Answer: Community gathering places such as churches, community centers, and cultural organizations
Communities with low healthcare engagement are more likely to be reached through familiar, trusted community spaces rather than healthcare facilities they already avoid.
Social determinants of health that a CLA may help address through outreach include:
Answer: Housing instability, food insecurity, and limited transportation access
Social determinants such as housing, food access, and transportation directly affect health outcomes and are key areas where CLAs can connect communities to support services.
When providing referrals during community outreach, a CLA should:
Answer: Provide accurate, up-to-date information about services and let the client decide
CLAs provide accurate referral information and respect client autonomy — they do not make decisions for clients or make promises about service outcomes.
Why is it important for CLAs to track outreach activities and outcomes?
Answer: To measure program effectiveness and demonstrate value to funders and administrators
Tracking outreach activities and outcomes allows organizations to evaluate program effectiveness, justify resources, and improve future efforts.