Project Coordination & Client Communication Flashcards

A client requests a cabinet door style change after the order has been placed with the manufacturer. What should the designer do first?

Answer: Prepare a written change order detailing cost and schedule impact for client signature

A signed change order documents the revised scope, cost, and schedule before any work proceeds.

During the initial client interview, which question best uncovers how the kitchen will actually be used?

Answer: Who cooks, how often, and do multiple people work in the kitchen at once?

Understanding cooks, frequency, and simultaneous users drives layout and work-zone decisions.

Which document typically defines the payment schedule, scope of work, and responsibilities of the designer and client?

Answer: Design agreement or contract

The contract or design agreement sets out scope, fees, payment terms, and responsibilities.

When measuring a job site for a remodel, what should the designer verify about existing windows?

Answer: Window width, height, sill height, and casing dimensions from the floor

Full window dimensions including sill height and casing are needed to plan cabinets, counters, and backsplash.

A delivery arrives with a damaged cabinet box. What is the best practice?

Answer: Note the damage on the delivery receipt, photograph it, and notify the supplier promptly

Documenting damage on the bill of lading and photographing it preserves the freight claim.

Which trade typically completes rough-in work before drywall and cabinet installation?

Answer: Plumber and electrician

Plumbing and electrical rough-in must be done and inspected before walls are closed.

What is the main purpose of having the client sign off on the final drawings before ordering?

Answer: To confirm the client approves the design and specifications, reducing disputes

Client sign-off confirms approval of the exact design and limits later disagreements about what was ordered.