Civil Service Exam Clerical Ability and Filing 2

Question 1

Which of the following names would be filed FIRST in an alphabetical filing system?

Accepted Answer

Oakley, Susan

Answer

O'Brien, Thomas

Answer

O'Donnell, Patrick

Answer

Oberman, Lisa

Question 2

A clerk receives a document dated March 15, 2024, but it was supposed to be filed by subject rather than date. The document concerns 'Employee Benefits - Health Insurance.' Under which primary heading should it be filed?

Accepted Answer

Employee Benefits

Answer

March 2024 Correspondence

Answer

Health Insurance Plans

Answer

Insurance Documents

Question 3

When proofreading the following pairs of numbers, which pair contains a DISCREPANCY?

Pair A: 4829163 / 4829163
Pair B: 7736501 / 7736501
Pair C: 9154827 / 9154287
Pair D: 3362718 / 3362718

Accepted Answer

Pair C

Answer

Pair A

Answer

Pair B

Answer

Pair D

Question 4

A filing system uses the following codes: A = Administrative, F = Financial, P = Personnel, L = Legal. A document about an employee's salary dispute that has gone to arbitration should be cross-referenced under which codes?

Accepted Answer

P, F, and L

Answer

F and L only

Answer

P and F only

Answer

P and L only

Question 5

Which of the following represents the correct chronological filing order, from OLDEST to NEWEST?

Accepted Answer

Jan 15, 2024; Feb 28, 2024; Mar 1, 2024; Apr 2, 2024

Answer

Feb 28, 2024; Mar 1, 2024; Jan 15, 2024; Apr 2, 2024

Answer

Apr 2, 2024; Mar 1, 2024; Feb 28, 2024; Jan 15, 2024

Answer

Mar 1, 2024; Jan 15, 2024; Feb 28, 2024; Apr 2, 2024

Question 6

A clerk needs to file documents for the following businesses. Which should be filed SECOND in alphabetical order?

1. The Daily Grind Coffee Shop
2. D & B Consulting Group
3. Dakota Plains Energy
4. D'Angelo's Restaurant

Accepted Answer

Dakota Plains Energy

Answer

The Daily Grind Coffee Shop

Answer

D & B Consulting Group

Answer

D'Angelo's Restaurant