CHSP Incident Investigation and Analysis 3

Question 1

What is the primary goal of incident investigation in healthcare?

Accepted Answer

To identify system factors that contributed to the event and develop actions to prevent recurrence

Answer

The primary goal is to identify underlying system factors so corrective actions can prevent similar events.

Question 2

What is the 5 Whys technique used for in incident analysis?

Accepted Answer

To iteratively ask why to drill down from surface cause to root cause

Answer

The 5 Whys involves repeatedly asking why to peel back layers of causation until the root cause is identified.

Question 3

What is the purpose of a fishbone (Ishikawa) diagram in incident analysis?

Accepted Answer

To visually organize potential causes into categories to identify contributing factors systematically

Answer

A fishbone diagram visually organizes potential causes into categories like people, process, equipment, and environment.

Question 4

What distinguishes a near miss from an adverse event in healthcare incident reporting?

Accepted Answer

A near miss could have caused harm but was caught, while an adverse event actually resulted in harm

Answer

A near miss had potential to cause harm but was intercepted, while an adverse event actually resulted in patient harm.

Question 5

What is a common timeline requirement for completing a root cause analysis after a sentinel event?

Accepted Answer

Within 45 days of the event or becoming aware of it

Answer

The Joint Commission expects a thorough RCA and action plan within 45 calendar days.

CHSP - Certified Healthcare Safety Professional Practice Test