CHSP Incident Investigation and Analysis 3

Question 1

What is the primary goal of incident investigation in healthcare?

Accepted Answer

To identify system factors that contributed to the event and develop actions to prevent recurrence

Answer

To determine which employee to discipline

Answer

To prepare legal defense documentation

Answer

To calculate the financial cost

Question 2

What is the 5 Whys technique used for in incident analysis?

Accepted Answer

To iteratively ask why to drill down from surface cause to root cause

Answer

To ask five different people what happened

Answer

To investigate five incidents at a time

Answer

To complete investigation within five days

Question 3

What is the purpose of a fishbone (Ishikawa) diagram in incident analysis?

Accepted Answer

To visually organize potential causes into categories to identify contributing factors systematically

Answer

To plan the cafeteria menu

Answer

To draw the organizational hierarchy

Answer

To map facility layout

Question 4

What distinguishes a near miss from an adverse event in healthcare incident reporting?

Accepted Answer

A near miss could have caused harm but was caught, while an adverse event actually resulted in harm

Answer

There is no meaningful difference

Answer

Near misses only involve medication

Answer

Near misses only count if a supervisor witnesses them

Question 5

What is a common timeline requirement for completing a root cause analysis after a sentinel event?

Accepted Answer

Within 45 days of the event or becoming aware of it

Answer

Within 24 hours

Answer

Within one year

Answer

No timeline requirement exists

Question 6

Why is it important to interview witnesses as soon as possible after an incident?

Accepted Answer

Because memory accuracy degrades over time and details are best recalled soon after

Answer

To pressure witnesses

Answer

To prevent attorney consultation

Answer

Written reports are always sufficient