Safety Management Systems & Leadership Flashcards
7 cards from real CHSP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Safety Management Systems & Leadership flashcards as text
A healthcare safety professional is tasked with improving safety committee effectiveness. Which action would MOST improve outcomes?
Answer: Ensuring senior leadership participates and action items have owners and deadlines
Safety committee effectiveness depends on leadership engagement and disciplined follow-through on action items, not meeting frequency or size alone.
When applying the SMART criteria to healthcare safety goals, 'T' refers to goals that are:
Answer: Time-bound with a clear completion deadline
In the SMART framework, 'T' stands for Time-bound, meaning each goal must have a defined deadline to drive accountability.
A Root Cause Analysis (RCA) of a patient fall identifies that the call light system was difficult for patients to use. This finding represents a:
Answer: Root cause
The unusable call light system is a root cause — the fundamental system condition that, if corrected, would prevent recurrence.
In healthcare, 'high reliability organizations' (HROs) are distinguished by their:
Answer: Preoccupation with failure and sensitivity to operations despite success
HROs maintain vigilance about potential failures even during periods of success, and stay closely attuned to frontline operations.
Which communication tool is specifically designed to standardize hand-offs between healthcare providers and reduce communication errors?
Answer: SBAR
SBAR (Situation, Background, Assessment, Recommendation) is a structured communication framework that standardizes clinical handoffs and reduces omission errors.
A hospital safety officer identifies a trend of medication errors occurring during shift changes. The MOST appropriate initial action is to:
Answer: Conduct a process analysis of the shift change handoff procedures
Analyzing the shift change process identifies system vulnerabilities that training or memos alone cannot fix.
The 'safety climate' in a healthcare organization is BEST measured by:
Answer: Staff surveys assessing perceptions of safety priority and reporting norms
Safety climate surveys capture employees' shared perceptions of management's safety commitment and the psychological safety to report concerns.