Monitoring, Maintenance & Troubleshooting Flashcards

Under NFPA 110, how often must a hospital's emergency generator be tested under load for at least 30 minutes?

Answer: Monthly

NFPA 110 requires monthly generator load testing for at least 30 minutes under an adequate load.

An administrator wants to find the most frequent causes of patient complaints so staff can focus on the few issues driving most of them. Which tool fits best?

Answer: Pareto chart

A Pareto chart ranks causes by frequency, which shows the vital few behind most problems (the 80/20 rule).

Which approach is proactive, finding possible process failures before they happen?

Answer: Failure Mode and Effects Analysis (FMEA)

FMEA is a proactive risk assessment that looks for and ranks possible failure modes before harm occurs.

When a facility has a Life Safety Code deficiency that cannot be fixed right away, what must the organization put in place?

Answer: Interim Life Safety Measures (ILSM)

ILSM are temporary safeguards that protect occupants until the Life Safety Code deficiency is corrected.

A department's supply expense comes in 12% over budget while patient volume is flat. What should the administrator do first?

Answer: Do a variance analysis to find the cause

Variance analysis finds out whether the overspend comes from price, usage, waste, or coding errors before any corrective action is taken.

Which is an example of a leading indicator for patient falls?

Answer: Percentage of patients given a fall-risk assessment on admission

Fall-risk assessment compliance is a process measure that predicts future outcomes, so it is a leading indicator.

When the EHR goes down unexpectedly, which plan should staff follow to keep patient care safe?

Answer: Downtime procedures, including paper backup workflows

Downtime procedures cover the manual documentation, ordering, and recovery steps that keep care going during system outages.