Case Management and Referral Flashcards

A client with substance use disorder is also involved in the criminal justice system. Which case management approach is MOST effective for this population?

Answer: Integrating treatment and legal supervision through coordinated communication with probation/parole officers

Integrated case management that coordinates between treatment and criminal justice systems improves outcomes for justice-involved clients with substance use disorders.

Which of the following is an example of a community support resource that case managers commonly utilize for clients in recovery?

Answer: Sober living homes, peer recovery support services, and vocational rehabilitation

Community support resources like sober living, peer recovery specialists, and vocational rehab address the social and environmental needs that support long-term recovery.

A client reports that their primary care physician is unaware of their substance use disorder. The counselor's BEST action is to:

Answer: Discuss the benefits of integrated care and, with client consent, facilitate communication with the primary care provider

Integrated care between behavioral health and primary care improves outcomes; facilitating this communication with client consent is a best practice in case management.

When a counselor refers a client to a community resource and the client reports the resource was unhelpful, the counselor should FIRST:

Answer: Explore the client's specific concerns about the resource and assess whether an alternative referral is needed

Exploring the client's experience helps identify whether the resource was a poor fit or whether there were barriers to engagement that can be addressed.

Under HIPAA and 42 CFR Part 2, sharing a client's substance use treatment records with their employer requires:

Answer: A specific written consent that identifies the recipient, information to be disclosed, and purpose

42 CFR Part 2 requires a written consent form with specific elements including the recipient, the information disclosed, and the purpose before any substance use records may be shared.

A counselor's client is a single parent whose child care arrangements have collapsed, preventing treatment attendance. The MOST appropriate case management step is:

Answer: Identify child care assistance programs or on-site child care services to support the client's participation

Addressing social determinants of health such as child care is a core case management function that reduces barriers and supports treatment access for single parents.

Which factor is MOST important when evaluating the appropriateness of a community referral resource for a specific client?

Answer: The resource's cultural competence, eligibility criteria, and ability to meet the client's specific needs

Effective referrals require matching client-specific needs, eligibility, and cultural factors to resources capable of providing appropriate, accessible services.