Case Management Flashcards

Which tool is most commonly used to determine the appropriate level of care for a client with a substance use disorder?

Answer: ASAM Patient Placement Criteria

The ASAM Patient Placement Criteria provide a multidimensional framework specifically designed to match clients to appropriate treatment levels.

A client states they want to leave residential treatment against medical advice (AMA). What is the case manager's best response?

Answer: Explore the client's concerns, review risks, and document the discussion

The case manager should explore the reasons, provide clinical guidance on risks, attempt to engage the client in staying, and document the AMA process.

What is the purpose of a 'warm handoff' in case management transitions?

Answer: Introducing the client directly to the next provider to ensure continuity and reduce dropout

A warm handoff involves a direct, real-time introduction between the client and the next provider, which significantly reduces dropout during transitions.

A case manager is developing a service plan. Which element is essential to include?

Answer: Measurable goals with target dates and identified responsibilities

Effective service plans contain specific, measurable goals with timelines and clear roles to guide treatment and evaluate progress.

Under 42 CFR Part 2, which situation permits disclosure of substance use treatment records WITHOUT client consent?

Answer: A court order that meets specific legal requirements

42 CFR Part 2 allows disclosure without consent only when a qualified court order that complies with specific procedural requirements is issued.

A client newly released from incarceration needs housing, employment, and substance use treatment. The case manager should FIRST:

Answer: Conduct a comprehensive needs assessment covering all areas of functioning

A comprehensive needs assessment is the foundation of case management and must precede service planning and referrals.

Which behavior by a case manager best demonstrates client advocacy?

Answer: Communicating a client's unmet needs to service providers and seeking system-level solutions

Advocacy involves actively representing the client's needs to systems and providers to ensure they receive appropriate and quality services.