CHC Ethics, Scope of Practice & Professional Conduct 2 — Questions and Answers
Question 1: A client shares that they recently started taking a new herbal supplement after reading about it online. What is the most appropriate CHC response?
- Tell the client to stop taking it immediately
- Discuss the client's goals while encouraging them to consult their physician about the supplement (Correct answer)
- Research the supplement and give the client a medical opinion
- Ignore the topic since nutrition is outside a health coach's scope
Correct answer: Discuss the client's goals while encouraging them to consult their physician about the supplement
Health coaches support client autonomy while referring supplement and medication questions to qualified healthcare providers.
Question 2: Which of the following best describes dual relationships in health coaching ethics?
- Coaching clients from two different organizations simultaneously
- Having a personal or business relationship with a client outside the coaching role (Correct answer)
- Using two different coaching models with the same client
- Providing both group and individual coaching to the same client
Correct answer: Having a personal or business relationship with a client outside the coaching role
Dual relationships occur when the coach holds multiple roles with a client, which can compromise objectivity and professional boundaries.
Question 3: A CHC notices a client appears to be struggling with symptoms that may indicate depression. The coach should:
- Begin applying cognitive behavioral techniques to address depression
- Diagnose the client and adjust the coaching plan accordingly
- Acknowledge the client's feelings and refer them to a mental health professional (Correct answer)
- Avoid the topic to prevent making the client uncomfortable
Correct answer: Acknowledge the client's feelings and refer them to a mental health professional
Recognizing signs beyond coaching scope and making appropriate referrals is a core professional responsibility.
Question 4: When a health coach stores client session notes digitally, the primary ethical obligation is to:
- Share notes with the client's employer upon request
- Ensure notes are password-protected and stored securely to maintain confidentiality (Correct answer)
- Keep notes indefinitely to track long-term progress
- Use client names in notes for easy identification across systems
Correct answer: Ensure notes are password-protected and stored securely to maintain confidentiality
Protecting digital records with appropriate security measures upholds client confidentiality and data privacy.
Question 5: A client asks their health coach to write a letter to their employer describing the client's health condition. The CHC should:
- Write the letter based on session notes
- Decline, as providing clinical documentation is outside the scope of practice (Correct answer)
- Contact the employer directly without a letter
- Ask the client for their medical records to write an accurate letter
Correct answer: Decline, as providing clinical documentation is outside the scope of practice
Writing clinical or medical documentation for third parties is not within the health coach's scope of practice.
Question 6: Which scenario represents a boundary violation in health coaching?
- Sending a follow-up message to check on a client's progress
- Accepting a small gift from a client worth under $10
- Entering into a business partnership with a current coaching client (Correct answer)
- Offering referrals to local wellness resources
Correct answer: Entering into a business partnership with a current coaching client
Entering business arrangements with active clients creates a conflict of interest and constitutes a boundary violation.
Question 7: A health coach disagrees with a client's dietary choice that is culturally significant to the client. The coach should:
- Educate the client on why the choice is unhealthy
- Respect the client's cultural values and explore goals within their chosen framework (Correct answer)
- Refuse to continue coaching until the client adjusts their diet
- Report the client's choice to a supervising dietitian
Correct answer: Respect the client's cultural values and explore goals within their chosen framework
Cultural competence requires coaches to respect client values and work within the client's own context.
A client shares that they recently started taking a new herbal supplement after reading about it online.
What is the most appropriate CHC response?