CHC Compliance Training and Education 3

Question 1

What is the recommended approach when an employee fails a compliance training assessment multiple times?

Accepted Answer

Require remedial training, additional coaching, and documented follow-up

Answer

Remediation with documented follow-up ensures the employee gains required knowledge while creating an audit trail showing compliance program responsiveness.

Question 2

A compliance officer is building a training curriculum for a large multi-site health system. Which factor should most influence how training is segmented by audience?

Accepted Answer

Job function and the specific compliance risks associated with each role

Answer

Role-specific training ensures each employee receives education most relevant to the compliance risks inherent in their job duties.

Question 3

Which of the following best describes 'just-in-time' compliance training?

Accepted Answer

Training provided immediately before or at the point of a new process, policy, or regulation taking effect

Answer

Just-in-time training delivers relevant information at the moment it is needed, maximizing application and reducing the gap between learning and practice.

Question 4

How should a compliance program handle training for contracted vendors and third parties who access PHI?

Accepted Answer

Business Associate Agreements should require vendors to train their staff, and compliance may audit training records

Answer

BAAs establish training obligations, and healthcare organizations should verify that business associates comply to mitigate downstream risk.

Question 5

Which metric is most useful for evaluating whether compliance training content remains current and relevant?

Accepted Answer

Rate of policy violations in areas covered by existing training modules

Answer

Ongoing violations in areas covered by training signal that content may be outdated, unclear, or ineffective and requires revision.

CHC - Certified in Healthcare Compliance Practice Test

CHC - Certified in Healthcare Compliance Practice Test

CHC Compliance Training and Education 3