Chatbots Chatbot Fundamentals 4

Question 1

What is 'sentiment analysis' when used by a chatbot?

Accepted Answer

Detecting the emotional tone of a user's message

Answer

Sentiment analysis identifies whether a message is positive, negative, or neutral.

Question 2

A 'multi-turn' conversation refers to:

Accepted Answer

An exchange spanning several back-and-forth messages

Answer

Multi-turn means the dialogue continues across multiple exchanges.

Question 3

What is the purpose of a 'confidence score' in intent matching?

Accepted Answer

To indicate how certain the bot is about the matched intent

Answer

A confidence score shows how sure the model is that it matched the right intent.

Question 4

Which approach combines retrieval of documents with generation for accurate answers?

Accepted Answer

RAG (Retrieval-Augmented Generation)

Answer

RAG retrieves relevant documents and uses them to ground generated answers.

Question 5

What is a 'slot' in slot-filling chatbot design?

Accepted Answer

A required piece of information the bot must collect

Answer

A slot is a required value the bot gathers to complete a task, like a date.

Chatbots Practice Test