Chatbots Chatbot 2

Question 1

What does NLP stand for in the context of chatbots?

Accepted Answer

Natural Language Processing

Answer

Neural Logic Programming

Answer

Network Layer Protocol

Answer

Numeric Language Parser

Question 2

Which type of chatbot follows predefined decision-tree paths rather than learning?

Accepted Answer

Rule-based chatbot

Answer

Generative chatbot

Answer

Self-learning chatbot

Answer

Contextual AI chatbot

Question 3

What is an 'intent' in chatbot design?

Accepted Answer

The goal or purpose behind a user's message

Answer

The chatbot's response time

Answer

A type of database

Answer

The server hosting the bot

Question 4

What are 'entities' in conversational AI?

Accepted Answer

Specific pieces of information extracted from user input

Answer

The bot's avatar image

Answer

Encryption keys

Answer

User account passwords

Question 5

Which messaging concept lets a chatbot remember earlier parts of a conversation?

Accepted Answer

Context

Answer

Cache miss

Answer

Webhook

Answer

Latency

Question 6

What is a common reason to escalate a chatbot conversation to a human agent?

Accepted Answer

The bot cannot resolve a complex or sensitive issue

Answer

The user typed too quickly

Answer

The server restarted

Answer

The bot reached its word limit

Question 7

What does a chatbot 'fallback' response do?

Accepted Answer

Provides a default reply when the bot doesn't understand input

Answer

Deletes the conversation history

Answer

Speeds up the response

Answer

Logs the user out