Chatbots Chatbot Development and Integration 2

Question 1

What is 'intent routing' in a chatbot backend?

Accepted Answer

The process of directing recognized user intents to the appropriate handler or business logic function

Answer

Network traffic load balancing

Answer

Database query optimization

Answer

UI theme selection

Question 2

Which data format is most commonly used for chatbot API request and response bodies?

Accepted Answer

JSON

Answer

CSV

Answer

XML only

Answer

Binary

Question 3

What is a 'fallback API' integration used for in chatbots?

Accepted Answer

Querying a secondary knowledge source like a search engine when the bot's trained intents don't match

Answer

Backing up conversation logs

Answer

Resetting user sessions

Answer

Formatting output text

Question 4

What security practice is essential when integrating chatbots with third-party APIs?

Accepted Answer

Storing API keys in environment variables and never exposing them in client-side code

Answer

Hardcoding API keys in frontend code

Answer

Logging all API keys for debugging

Answer

Sharing API keys in public repositories

Question 5

What is 'rate limiting' important for in chatbot API integrations?

Accepted Answer

Preventing the bot from exceeding third-party API call quotas and incurring errors or costs

Answer

Improving UI rendering speed

Answer

Encrypting user data

Answer

Caching database queries

Question 6

What does 'graceful degradation' mean in chatbot system design?

Accepted Answer

Maintaining core functionality when an integrated service fails, rather than crashing entirely

Answer

Gradually reducing bot features over time

Answer

Slowing down responses to save resources

Answer

Reducing NLP model size