CHAP Healthcare Operations & Management 4

Question 1

A healthcare administrator is evaluating a capital purchase using net present value (NPV) analysis. A positive NPV indicates:

Accepted Answer

The investment is expected to generate more value than its cost

Answer

A positive NPV means the present value of expected future cash flows exceeds the initial investment cost, signaling a financially viable project.

Question 2

In healthcare risk management, an occurrence report (incident report) is primarily used to:

Accepted Answer

Document and analyze events that could affect patient safety or organizational liability

Answer

Incident reports capture data about adverse events or near-misses to support root cause analysis, quality improvement, and liability management.

Question 3

Which concept describes the practice of comparing an organization's performance metrics against industry leaders or best-in-class peers?

Accepted Answer

Benchmarking

Answer

Benchmarking compares an organization's processes and outcomes against top performers or industry standards to identify improvement opportunities.

Question 4

A medical practice wants to verify that a newly hired physician is licensed, board-certified, and has no malpractice history. This process is called:

Accepted Answer

Credentialing and privileging

Answer

Credentialing verifies a provider's qualifications and background, while privileging grants specific clinical privileges based on training and competence.

Question 5

Which of the following best describes a capitation payment model?

Accepted Answer

Providers receive a fixed monthly payment per enrolled patient regardless of services used

Answer

Capitation pays providers a set amount per patient per month to cover all defined services, shifting utilization risk from the payer to the provider.

(CHAP) Certified Healthcare Administrative Professional Practice Test

(CHAP) Certified Healthcare Administrative Professional Practice Test

CHAP Healthcare Operations & Management 4