CHAP Healthcare Operations & Management 2

Question 1

Which staffing model assigns a fixed number of nursing staff regardless of patient census fluctuations?

Accepted Answer

Fixed staffing

Answer

Fixed staffing maintains a constant number of staff regardless of patient volume, which can be inefficient during low-census periods.

Question 2

A healthcare administrator reviews the accounts receivable aging report and finds 45% of balances are over 90 days old. This primarily indicates a problem with:

Accepted Answer

Revenue cycle management

Answer

High percentages of aged receivables signal breakdowns in billing, collections, or denial management within the revenue cycle.

Question 3

Under the Stark Law, which of the following physician referral arrangements is generally prohibited?

Accepted Answer

Referrals to an entity in which the physician has an ownership interest

Answer

The Stark Law prohibits physicians from referring Medicare/Medicaid patients to entities where the physician or immediate family member has a financial relationship, unless an exception applies.

Question 4

A hospital's case mix index (CMI) increased from 1.45 to 1.62 over one year. What does this most likely indicate?

Accepted Answer

The hospital is treating more complex or resource-intensive patients

Answer

A rising CMI indicates the facility is treating patients with higher acuity and complexity, which typically results in higher reimbursement under DRG-based payment systems.

Question 5

Which scheduling approach is most appropriate for a physician practice with highly variable same-day appointment demand?

Accepted Answer

Open-access scheduling

Answer

Open-access scheduling reserves slots for same-day appointments, reducing patient wait times and accommodating unpredictable demand.

(CHAP) Certified Healthcare Administrative Professional Practice Test

(CHAP) Certified Healthcare Administrative Professional Practice Test

CHAP Healthcare Operations & Management 2