CHAA Advance Directives and Patient Rights 2

Question 1

Which of the following statements about informed consent is CORRECT?

Accepted Answer

Informed consent must include information about risks, benefits, alternatives, and the right to refuse treatment

Answer

Informed consent may be obtained by any hospital employee

Answer

A patient's signature on the consent form is sufficient proof that informed consent was obtained

Answer

Informed consent is only required for surgical procedures

Question 2

When a patient is admitted unconscious and without an advance directive, and no family is reachable, which standard guides treatment decisions?

Accepted Answer

Best interest standard

Answer

Substituted judgment standard

Answer

The attending physician's personal judgment

Answer

Hospital ethics committee majority vote

Question 3

A Patient Access associate notices that the advance directive on file appears to be more than five years old. The BEST course of action is to:

Accepted Answer

Flag the document and notify the clinical team so the patient can confirm or update their wishes

Answer

Discard the old document and ask the patient to complete a new one

Answer

Accept the document as valid since advance directives have no expiration date

Answer

Contact an attorney before accepting the document

Question 4

Which patient right, established by the American Hospital Association's Patient Care Partnership, includes access to information about the patient's own health status?

Accepted Answer

Right to be informed

Answer

Right to privacy

Answer

Right to emergency treatment

Answer

Right to refuse treatment

Question 5

A minor patient, aged 15, arrives for reproductive health services and specifically requests that their parents not be informed. In most U.S. states, the Patient Access associate should:

Accepted Answer

Proceed with registration and respect the minor's right to confidentiality for certain services

Answer

Notify the parents immediately because the patient is a minor

Answer

Refuse to register the patient without parental consent

Answer

Request a court order before proceeding

Question 6

Which of the following is an example of a patient's right to be free from discrimination in healthcare access?

Accepted Answer

Providing interpreter services to a patient with limited English proficiency at no charge

Answer

Requiring all patients to show a government-issued ID before registration

Answer

Charging a higher copay for patients without prior authorization

Answer

Prioritizing patients with insurance over uninsured patients in the scheduling queue

Question 7

A healthcare facility that accepts Medicare and Medicaid must comply with the Conditions of Participation (CoPs) related to patient rights. Which of the following is included in those requirements?

Accepted Answer

Patients have the right to receive a written notice of patient rights before or at the time of admission

Answer

Patients must be assigned a case manager upon admission

Answer

All patient grievances must be resolved within 24 hours

Answer

Advance directives must be completed prior to any elective procedure