CHAA - Certified Healthcare Access Associate Practice Test
CHAA Patient Access Services 2
What is the correct sequence of steps when registering a new patient for an outpatient visit?
Select your answer
A
Collect payment, verify insurance, then gather demographics
B
Verify patient identity, collect demographic information, verify insurance eligibility, obtain consents, and collect applicable payments
C
Start with clinical assessment, then complete registration
D
Send the patient directly to the clinical department and register later
Hint