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Payer Types and Coordination of Benefits (COB) Flashcards

6 cards from real CHAA practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 6 Payer Types and Coordination of Benefits (COB) flashcards as text
  1. What is an HMO, and what are its key characteristics for patient access?

    Answer: Requires a PCP, referrals for specialists, and in-network providers, making referral and network verification critical

    HMOs restrict coverage to in-network providers and typically require PCP referrals.

  2. How does a PPO differ from an HMO for patient access processing?

    Answer: PPOs allow in-network and out-of-network providers without referrals, though out-of-network has higher cost-sharing

    PPOs offer more flexibility with no PCP requirement or referrals needed.

  3. What is the COB order when a patient has auto insurance liability and commercial health insurance?

    Answer: Auto insurance is typically primary for accident-related treatment, with commercial health insurance secondary

    For accident-related injuries, auto insurance is typically primary.

  4. What is the difference between participating and non-participating Medicare providers?

    Answer: Participating providers accept Medicare's approved amount as full payment; non-participating may charge up to 115% of the fee schedule

    Participation status determines billing practices and patient financial responsibility.

  5. A patient presents with a VA identification card. How should patient access handle registration?

    Answer: Verify VA eligibility and authorization status, as VA may cover care through the Community Care program

    VA-eligible veterans may receive non-VA care through the Community Care program with specific authorization.

  6. What is the 'gender rule' in coordination of benefits?

    Answer: An older COB rule where the father's plan was primary for dependents, largely replaced by the birthday rule

    The gender rule was replaced by the birthday rule to eliminate gender-based discrimination.