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Advance Directives and Patient Rights Flashcards

7 cards from real CHAA practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Advance Directives and Patient Rights flashcards as text
  1. Which of the following statements about informed consent is CORRECT?

    Answer: Informed consent must include information about risks, benefits, alternatives, and the right to refuse treatment

    Informed consent requires that the patient be provided with risks, benefits, alternatives, and their right to refuse so they can make a truly voluntary and educated decision.

  2. When a patient is admitted unconscious and without an advance directive, and no family is reachable, which standard guides treatment decisions?

    Answer: Best interest standard

    The best interest standard is applied when a surrogate or advance directive is unavailable; it guides providers to act in the way a reasonable person would want under the circumstances.

  3. A Patient Access associate notices that the advance directive on file appears to be more than five years old. The BEST course of action is to:

    Answer: Flag the document and notify the clinical team so the patient can confirm or update their wishes

    Advance directives do not legally expire, but it is good practice to notify clinical staff so the patient is given the opportunity to review and confirm or update their wishes.

  4. Which patient right, established by the American Hospital Association's Patient Care Partnership, includes access to information about the patient's own health status?

    Answer: Right to be informed

    The right to be informed ensures patients receive clear, complete information about their diagnosis, treatment options, and health status to support their decision-making.

  5. A minor patient, aged 15, arrives for reproductive health services and specifically requests that their parents not be informed. In most U.S. states, the Patient Access associate should:

    Answer: Proceed with registration and respect the minor's right to confidentiality for certain services

    Most states grant minors the right to consent to and receive confidential reproductive, mental health, and substance abuse services without parental involvement.

  6. Which of the following is an example of a patient's right to be free from discrimination in healthcare access?

    Answer: Providing interpreter services to a patient with limited English proficiency at no charge

    Section 1557 of the ACA and Title VI of the Civil Rights Act require covered entities to provide meaningful access for individuals with limited English proficiency, including free interpreter services.

  7. A healthcare facility that accepts Medicare and Medicaid must comply with the Conditions of Participation (CoPs) related to patient rights. Which of the following is included in those requirements?

    Answer: Patients have the right to receive a written notice of patient rights before or at the time of admission

    CMS CoPs require that patients receive written notification of their rights in advance of or at admission, ensuring they understand their protections before care begins.