CGMP Housing & Accommodations Management 1 — Questions and Answers
Question 1: What is a 'room block' in the context of government meeting planning?
- A blueprint of the meeting room floor plan
- A negotiated set of guest rooms held by a hotel for a specific group at an agreed rate (Correct answer)
- A security restriction preventing unauthorized hotel access
- A list of attendees banned from hotel accommodations
Correct answer: A negotiated set of guest rooms held by a hotel for a specific group at an agreed rate
A room block is a negotiated inventory of guest rooms reserved by a hotel for a specific group at a contracted rate, used to house meeting attendees.
Question 2: What is 'attrition' in a hotel room block contract?
- The rate at which hotel staff turns over during a conference
- The penalty charged when a group does not book the minimum number of contracted rooms (Correct answer)
- The process of upgrading attendee room categories
- The daily housekeeping fee added to each guest's bill
Correct answer: The penalty charged when a group does not book the minimum number of contracted rooms
Attrition refers to the financial penalty a group owes when actual room pick-up falls below the contracted minimum commitment percentage.
Question 3: What is the primary purpose of establishing a 'cut-off date' in a hotel room block agreement?
- The date after which the meeting is automatically canceled
- The deadline by which attendees must make reservations to receive the negotiated group rate (Correct answer)
- The final date the hotel can modify room pricing
- The date the master account must be settled in full
Correct answer: The deadline by which attendees must make reservations to receive the negotiated group rate
The cut-off date is the deadline by which attendees must book to receive the contracted group rate; rooms not reserved by this date are released back to the hotel's general inventory.
Question 4: Which federal regulation primarily governs lodging reimbursement rates for government employees attending official meetings?
- The Federal Acquisition Regulation (FAR)
- The Federal Travel Regulation (FTR) (Correct answer)
- The Office of Management and Budget Circular A-123
- The Government Accountability Standards (GAS)
Correct answer: The Federal Travel Regulation (FTR)
The Federal Travel Regulation (FTR), administered by GSA, sets per diem rates and lodging reimbursement policies for federal civilian employees on official travel.
Question 5: What does 'room pick-up' mean in post-event hotel reporting?
- The number of rooms cleaned by housekeeping each day
- The actual number of room nights consumed by the group versus the contracted block (Correct answer)
- The process of collecting room keys at checkout
- The VIP suite upgrade offered to the meeting planner
Correct answer: The actual number of room nights consumed by the group versus the contracted block
Room pick-up is the actual number of room nights used by attendees compared to the contracted block, and it directly affects attrition liability.
Question 6: What is a 'housing bureau' in the context of large government conferences?
- A government agency that owns conference hotels
- A third-party service that manages room block reservations across multiple hotels for a single event (Correct answer)
- The hotel department responsible for housekeeping
- A federal office that approves travel vouchers
Correct answer: A third-party service that manages room block reservations across multiple hotels for a single event
A housing bureau is a third-party organization that centralizes reservation management across multiple hotel properties for large-scale events with high attendee volume.
Question 7: In a hotel contract, what is the significance of the 'complimentary room ratio'?
- The ratio of deluxe to standard rooms in the block
- The number of free rooms earned for every specified number of paid rooms booked (Correct answer)
- The percentage discount applied to the group room rate
- The ratio of government to civilian attendees allowed
Correct answer: The number of free rooms earned for every specified number of paid rooms booked
The complimentary (comp) room ratio specifies how many free rooms the group earns per paid room nights, typically expressed as 1:50, meaning one comp per 50 rooms booked.
CGMP Housing & Accommodations Management 1
What is a 'room block' in the context of government meeting planning?