Teaching & Communication Techniques Flashcards
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Read the first 7 Teaching & Communication Techniques flashcards as text
In the communication process, which three elements are required for effective communication?
Answer: Source, symbols, and receiver
The FAA Aviation Instructor's Handbook identifies the source, the symbols, and the receiver as the three basic elements of communication.
An instructor uses the term 'adverse yaw' with a student who has never flown, and the student nods but clearly does not understand. Which barrier to communication is most evident?
Answer: Lack of common experience
Communication fails when the receiver has no experience base that gives meaning to the words the source uses.
Which barrier to communication occurs when an instructor speaks in broad general terms such as 'aircraft systems' instead of naming specific items?
Answer: Overuse of abstractions
Abstract words call up general concepts that differ between people, so concrete terms are needed to convey specific meaning.
A student hears 'roger' and assumes it means 'I will comply.' What type of communication barrier is this?
Answer: Confusion between the symbol and the symbolized object
Words are only symbols, and the barrier arises when a word is taken to mean something other than what the source intended.
Noise from a nearby run-up area making it hard for a student to hear a preflight briefing is an example of which barrier?
Answer: Physical interference
Interference includes physical factors such as noise or temperature that disrupt the reception of a message.
To communicate effectively, an instructor must above all possess which quality?
Answer: Thorough knowledge of the subject and a positive attitude toward it
Effective communicators know their subject thoroughly and present it with confidence and a positive attitude.
What is the best way for an instructor to confirm that a message has actually been understood?
Answer: Have the student explain or apply the concept
Feedback in the form of the student restating or applying the idea is the most reliable check of understanding.
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