CGEIT IT Resource Management

Question 1

Which IT resource management practice best ensures that human capital investments align with enterprise IT governance objectives?

Accepted Answer

Aligning IT workforce planning with strategic business goals and governance frameworks

Answer

Hiring IT staff based solely on technical certifications

Answer

Outsourcing all IT functions to reduce overhead costs

Answer

Limiting IT training to job-specific technical skills only

Question 2

In CGEIT, which of the following BEST describes the role of IT resource optimization within enterprise governance?

Accepted Answer

Ensuring IT resources are acquired, deployed, and retired in a manner that maximizes value

Answer

Reducing IT headcount to minimize operational expenses

Answer

Standardizing all IT resources to a single vendor platform

Answer

Delegating all resource decisions to departmental IT managers

Question 3

When developing an IT sourcing strategy, a governance board should PRIMARILY consider:

Accepted Answer

The strategic importance of capabilities and associated risks of each sourcing option

Answer

The lowest available market price for IT services

Answer

The preference of the IT department head

Answer

Current industry trends in IT outsourcing

Question 4

Which document BEST formalizes the expectations and responsibilities between an enterprise and an external IT service provider?

Accepted Answer

Service Level Agreement (SLA)

Answer

IT strategic plan

Answer

IT budget forecast

Answer

Risk register

Question 5

An IT governance framework requires that IT infrastructure investments be prioritized based on:

Accepted Answer

Business impact, risk exposure, and alignment with strategic objectives

Answer

Technical complexity and novelty of the technology

Answer

Vendor discount levels and contractual incentives

Answer

The preference of the CIO and IT architecture team

Question 6

Which practice BEST supports IT resource capacity management within a governance structure?

Accepted Answer

Demand forecasting tied to business strategy and workload projections

Answer

Purchasing maximum available capacity to avoid shortfalls

Answer

Reactive procurement based on immediate operational needs

Answer

Delegating capacity decisions entirely to operational IT staff

Question 7

When an enterprise transitions an IT function from in-house to a managed service provider, the governance board is MOST responsible for:

Accepted Answer

Overseeing the transition to ensure strategic alignment and risk management

Answer

Selecting the specific technology platform to be used

Answer

Managing day-to-day operations of the outsourced function

Answer

Negotiating individual contract clauses with the provider