Benefits Realization Flashcards

Which activity is MOST essential when establishing a benefits realization framework for an IT investment?

Answer: Defining measurable business outcomes tied to strategic goals

A benefits realization framework must link measurable outcomes directly to strategic goals so progress can be tracked and value confirmed.

A benefits realization plan PRIMARILY ensures that:

Answer: IT investments deliver intended business value over time

A benefits realization plan tracks whether IT investments produce the intended business value throughout and after implementation.

Who holds ULTIMATE accountability for benefits realization in CGEIT governance?

Answer: Business sponsor or executive owner

The business sponsor or executive owner is ultimately accountable because they authorized the investment and are responsible for the business outcomes.

Which metric BEST demonstrates that IT benefits have been realized?

Answer: Improvement in a KPI directly linked to the business case

A KPI directly tied to the original business case provides direct evidence that the promised benefit has materialized.

In benefits realization management, a 'benefits owner' is BEST described as:

Answer: A business manager responsible for achieving a specific benefit

A benefits owner is a named business manager accountable for ensuring a specific benefit is achieved after implementation.

Which CGEIT principle supports ongoing benefits realization after project closure?

Answer: Post-implementation review linked to business case KPIs

Post-implementation reviews measure actual outcomes against the business case KPIs, confirming whether benefits have been realized.