Benefits Realization Flashcards

Which phase of the investment lifecycle is MOST critical for setting up successful benefits realization?

Answer: Business case development and approval

Benefits realization success depends on correctly defining and committing to expected outcomes during business case development before the investment begins.

An IT governance board wants to improve benefits tracking. Which tool is MOST appropriate?

Answer: Benefits realization register with periodic status updates

A benefits realization register provides a structured record of expected benefits, owners, timelines, and actual results for periodic review.

When realized benefits fall short of expectations, the BEST governance response is to:

Answer: Conduct a root cause analysis and adjust the realization approach

A root cause analysis identifies why benefits were not fully realized and informs corrective action to recover or adjust the approach.

Which statement BEST describes the relationship between IT governance and benefits realization?

Answer: IT governance creates the accountability structures that ensure benefits are planned, tracked, and achieved

IT governance provides the oversight, accountability, and decision-making structures that make benefits realization systematic and enforceable.

A CGEIT practitioner identifies that benefits are being reported without independent verification. The BEST recommendation is to:

Answer: Implement an independent review or audit of reported benefit figures

Independent verification of reported benefits ensures objectivity and prevents overstating achievements, supporting credible governance.

Dis-benefits in IT investments refer to:

Answer: Negative consequences or costs resulting from an IT change

Dis-benefits are unintended negative outcomes of an IT investment, such as increased workload or disruption, that must also be tracked in the benefits realization plan.