Benefits Realization Flashcards

A company implements a new ERP system but sees no improvement in operational efficiency. The MOST likely governance failure is:

Answer: No benefits realization plan was established before deployment

Without a benefits realization plan, there is no structured approach to tracking and capturing the efficiency gains the investment was meant to deliver.

Which technique BEST helps an organization prioritize IT investments based on expected benefits?

Answer: Business case analysis with weighted benefit scoring

Business case analysis with weighted benefit scoring objectively compares investments based on their expected contribution to strategic goals.

Benefits realization is MOST closely aligned with which CGEIT domain?

Answer: IT Value Delivery

IT Value Delivery is the domain focused on ensuring that IT investments produce the intended benefits and business value.

An organization's IT portfolio review reveals several projects with no defined success metrics. The FIRST corrective action should be:

Answer: Establish benefit KPIs and assign benefits owners for each project

Establishing KPIs and assigning benefits owners creates the accountability structure needed to track and realize benefits.

Which document is the PRIMARY reference point for assessing whether IT benefits have been achieved?

Answer: Original approved business case

The original approved business case contains the benefit commitments against which actual outcomes are measured.

A benefit that reduces manual processing time by 30% is an example of:

Answer: A tangible, measurable efficiency benefit

A 30% reduction in processing time is a concrete, quantifiable efficiency benefit that can be verified against baseline data.