CGEIT Benefits Realization 1 — Questions and Answers
Question 1: Which activity is MOST essential when establishing a benefits realization framework for an IT investment?
- Defining measurable business outcomes tied to strategic goals (Correct answer)
- Selecting the lowest-cost technology vendor
- Assigning all responsibility to the IT department
- Scheduling quarterly technology audits
Correct answer: Defining measurable business outcomes tied to strategic goals
A benefits realization framework must link measurable outcomes directly to strategic goals so progress can be tracked and value confirmed.
Question 2: A benefits realization plan PRIMARILY ensures that:
- IT investments deliver intended business value over time (Correct answer)
- Technology upgrades are completed on schedule
- Vendor contracts are renegotiated annually
- IT budgets remain under projected costs
Correct answer: IT investments deliver intended business value over time
A benefits realization plan tracks whether IT investments produce the intended business value throughout and after implementation.
Question 3: Who holds ULTIMATE accountability for benefits realization in CGEIT governance?
- Business sponsor or executive owner (Correct answer)
- Project manager
- IT architect
- External auditor
Correct answer: Business sponsor or executive owner
The business sponsor or executive owner is ultimately accountable because they authorized the investment and are responsible for the business outcomes.
Question 4: Which metric BEST demonstrates that IT benefits have been realized?
- Improvement in a KPI directly linked to the business case (Correct answer)
- Reduction in the number of help desk tickets
- Completion of all project milestones on time
- Increase in the IT department headcount
Correct answer: Improvement in a KPI directly linked to the business case
A KPI directly tied to the original business case provides direct evidence that the promised benefit has materialized.
Question 5: In benefits realization management, a 'benefits owner' is BEST described as:
- A business manager responsible for achieving a specific benefit (Correct answer)
- An IT lead who manages deployment timelines
- A finance analyst who tracks project spend
- A vendor representative who delivers the solution
Correct answer: A business manager responsible for achieving a specific benefit
A benefits owner is a named business manager accountable for ensuring a specific benefit is achieved after implementation.
Question 6: Which CGEIT principle supports ongoing benefits realization after project closure?
- Post-implementation review linked to business case KPIs (Correct answer)
- Immediate reassignment of project resources
- Archiving all project documentation
- Transferring governance to the IT helpdesk
Correct answer: Post-implementation review linked to business case KPIs
Post-implementation reviews measure actual outcomes against the business case KPIs, confirming whether benefits have been realized.
CGEIT Benefits Realization 1
Which activity is MOST essential when establishing a benefits realization framework for an IT investment?