A customer calls upset that the grout color looks different than the sample they approved. What is the most appropriate response?
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A
Explain that grout always changes color and there is nothing to do
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B
Offer to regrout the entire job at no cost immediately
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C
Explain that wet and dry grout colors differ and schedule a follow-up once the grout fully cures
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D
Tell the customer the sample was only an approximation