CETP CETP Pharmacy Practice Management 1 — Questions and Answers
Question 1: What is the primary purpose of a medication use evaluation (MUE) in pharmacy practice?
- To determine drug acquisition costs for the formulary committee
- To assess the appropriateness, safety, and effectiveness of medication use (Correct answer)
- To count physical inventory levels in the dispensary
- To schedule pharmacy staff across all shifts
Correct answer: To assess the appropriateness, safety, and effectiveness of medication use
Medication use evaluations systematically assess whether medications are being prescribed, dispensed, and monitored appropriately, safely, and effectively.
Question 2: Which document defines the scope of practice for pharmacy technicians in a specific Canadian province?
- Federal drug schedules
- Provincial pharmacy legislation and regulations (Correct answer)
- The national Pharmacists' Handbook
- National Drug Schedules published by NAPRA
Correct answer: Provincial pharmacy legislation and regulations
Provincial pharmacy legislation and regulations define the scope of practice, responsibilities, and limitations for pharmacy technicians within each province.
Question 3: What is a formulary in the context of pharmacy practice management?
- A patient's complete medication history
- A list of approved medications for use within an institution or health plan (Correct answer)
- A standardized prescription format used by physicians
- A database of adverse drug reaction reports
Correct answer: A list of approved medications for use within an institution or health plan
A formulary is an approved list of medications used to guide evidence-based prescribing and manage drug costs within a healthcare institution or drug plan.
Question 4: What is a key pharmacy manager responsibility regarding staff scheduling?
- Counting all inventory personally each day
- Ensuring adequate staffing to meet workload demands safely and efficiently (Correct answer)
- Approving every prescription dispensed during the shift
- Handling all patient complaints directly and exclusively
Correct answer: Ensuring adequate staffing to meet workload demands safely and efficiently
The pharmacy manager is responsible for scheduling sufficient staff to safely manage workload volume while maintaining both efficiency and patient safety.
Question 5: Which of the following is an example of a meaningful pharmacy key performance indicator (KPI)?
- The color of pharmacy staff uniforms
- Prescription fill rate and medication error rate (Correct answer)
- Number of parking spaces available to pharmacy staff
- Average temperature in the dispensary break room
Correct answer: Prescription fill rate and medication error rate
KPIs such as prescription fill rate and error rate are measurable metrics used to evaluate pharmacy performance and identify areas for quality improvement.
Question 6: What is the primary purpose of a standard operating procedure (SOP) in pharmacy?
- To record individual patient allergy information
- To provide step-by-step instructions ensuring consistent, safe pharmacy practices (Correct answer)
- To document current drug acquisition prices
- To track staff vacation and overtime schedules
Correct answer: To provide step-by-step instructions ensuring consistent, safe pharmacy practices
SOPs document standardized procedures so that all pharmacy staff perform tasks consistently, accurately, and safely regardless of who is on duty.
CETP CETP Pharmacy Practice Management 1
What is the primary purpose of a medication use evaluation (MUE) in pharmacy practice?