Training Needs Assessment Flashcards

A supervisor reports that operators skip a machine guard check. Asked whether the operators could perform the check correctly if their jobs depended on it, the answer is clearly yes. What does this suggest?

Answer: A non-training problem such as consequences, obstacles, or lack of feedback

If workers can already perform the task, the gap stems from motivation, environment, or management factors rather than missing knowledge or skill.

Which level of a classic three-level needs analysis examines where in the company training is needed and whether resources and management support exist?

Answer: Organizational analysis

Organizational analysis looks at goals, resources, climate, and where training fits strategically.

A trainer needs a structured, facilitated workshop in which expert workers define the duties and tasks of a job. Which method fits best?

Answer: DACUM

DACUM (Developing A Curriculum) uses a panel of expert workers to produce a chart of a job's duties and tasks.

Under OSHA's Lockout/Tagout standard (29 CFR 1910.147), which situation requires retraining authorized and affected employees?

Answer: A change in job assignments, machines, or energy control procedures, or a new hazard

1910.147(c)(7)(iii) requires retraining when assignments, equipment, processes, or procedures change, or when inspections reveal inadequacies.

Which data source is the best leading indicator for spotting training needs before injuries happen?

Answer: Near-miss and unsafe-behavior observation reports

Near misses and observations show hazards and performance gaps before harm occurs, unlike lagging injury data.

A gap analysis in training needs assessment compares which two things?

Answer: Desired performance versus current performance

A gap analysis measures the difference between required or desired performance and the actual current level.

During a learner analysis, a trainer learns that many workers read below a sixth-grade level and several speak Spanish as their first language. What is the most appropriate response?

Answer: Provide training in a language and vocabulary workers understand, with visual aids

OSHA expects training to be presented in a manner employees can understand, so materials should match their language and literacy.