Training Delivery and Facilitation Flashcards

During a confined space class, one participant keeps answering every question and telling long stories. What is the best facilitation response?

Answer: Thank them for the input and redirect the next question to participants who have not yet spoken

Acknowledging the dominator and redirecting maintains respect while opening participation to the group.

In the four-step Job Instruction Training (JIT) method, which step immediately follows the trainer presenting the operation?

Answer: Have the learner try out the performance

JIT runs Prepare, Present, Try out performance, then Follow up.

Which is the best example of an open-ended question for a hazard recognition session?

Answer: What hazards do you see in this photo of the work area?

Open-ended questions invite multiple responses and deeper thinking rather than a yes/no answer.

A trainer plans several small-group problem-solving activities during a PPE selection workshop. Which room setup best supports this?

Answer: Clusters or pods of tables

Clustered tables let small groups face each other and collaborate easily.

After asking the group a question, no one answers right away. What should the trainer do first?

Answer: Wait several seconds to give learners time to think

Providing adequate wait time increases the number and quality of responses.

When demonstrating a lockout/tagout procedure on equipment, where should the trainer ideally position learners?

Answer: Where they can view the steps from the same perspective as the operator

Viewing from the operator's perspective helps learners transfer the demonstration to their own performance.

OSHA expects that required safety training be delivered in what manner?

Answer: In a language and vocabulary that workers can understand

OSHA policy requires training to be presented in a manner, language, and vocabulary employees understand.