CTC Technology & GDS Systems Flashcards

What does GDS stand for in the travel industry?

Answer: Global Distribution System

A Global Distribution System (GDS) is a computerized network that connects travel agencies with airlines, hotels, car rentals, and other suppliers in real time.

Which of the following is NOT one of the major GDS platforms used by travel agencies?

Answer: Oracle Hospitality

Oracle Hospitality is a hotel property management system, not a GDS; Sabre, Amadeus, and Galileo are the three dominant GDS platforms.

In a GDS, a 'PNR' refers to:

Answer: Passenger Name Record

A Passenger Name Record (PNR) is the electronic file in a GDS that holds all details of a traveler's booking, including segments, passenger info, and contact details.

Which GDS function allows a travel agent to check real-time seat availability and fares on a specific flight?

Answer: Availability display

The availability display in a GDS shows live seat inventory and fare classes for a requested flight, allowing agents to select and book open seats.

What is the purpose of a 'queue' in a GDS system?

Answer: To organize and manage pending tasks or messages between agents and suppliers

Queues in a GDS serve as an organized inbox for managing pending bookings, schedule changes, supplier messages, and tasks requiring agent action.

A 'CRS' (Central Reservation System) differs from a GDS primarily because a CRS:

Answer: Is operated by a single supplier to manage its own inventory

A CRS is a proprietary inventory management system owned by one supplier (e.g., an airline or hotel chain) to manage and distribute its own inventory.